Responsible Gaming
at tk791 — Play Safe

During the account registration process, all players are required to confirm that they meet the minimum age requirement. tk791 further verifies age through our Know Your Customer (KYC) process, which requires government-issued identity documentation. Any account found to be held by a person under 18 will be immediately suspended, all funds will be frozen pending investigation, and the matter may be reported to the relevant authorities.

If you are not yet 18 years old, you must not attempt to register or use the tk791 platform in any capacity. If you are a parent or guardian and suspect that a minor has accessed or used this platform, please contact our support team immediately so we can take appropriate action.

Gambling is an enjoyable leisure activity for the vast majority of players who engage with it responsibly. However, for a minority of individuals, gambling can begin to cause financial stress, emotional harm, and disruption to daily life. Recognising the early warning signs of problem gambling is the first step toward getting the situation under control.

At tk791, we encourage all players to periodically reflect on their gambling behaviour. The checklist below contains common indicators that gambling may be becoming a problem. If you answer "yes" to two or more of the following questions, we strongly recommend making use of our player protection tools and reaching out to our support team.

tk791 provides a comprehensive suite of responsible gaming tools that are available to every registered player at no cost. These tools are designed to give you direct, immediate control over how you engage with the platform, and they can be activated without needing to contact customer support — though our team is always available to assist if you prefer to speak to someone.

All responsible gaming settings are accessible from within your account dashboard under the "Responsible Gaming" section. Changes to most settings take effect immediately. Where a tool involves a cooling-off period — such as extending a deposit limit or ending a self-exclusion — a mandatory waiting period applies to prevent impulsive reversal of a protective decision.

The following tools are currently available to all tk791 players in Bangladesh:

Deposit limits are one of the most effective tools for keeping your gambling within a budget you have consciously chosen. tk791 allows you to set three types of deposit limits, each covering a different time window. You may have all three active simultaneously, and the most restrictive limit will always take precedence.

To set or adjust a deposit limit, log into your tk791 account, navigate to the Responsible Gaming section of your account dashboard, and select "Deposit Limits". Enter your preferred amount in Bangladeshi Taka (৳) and confirm. The system will display your current usage within the active period alongside your set limit so you always have a clear view of where you stand.

Loss limits work on the same principle and are configurable via the same dashboard section. If you are unsure what limits are appropriate for your circumstances, our 24/7 support team can discuss your options confidentially and without judgment.

A time-out is a short-term break designed for players who feel they need to step away from the platform temporarily but do not require a full self-exclusion. tk791 offers time-out periods ranging from 24 hours to six weeks. During an active time-out:

• Your account login is suspended — you cannot access the platform;
• All pending bets placed before the time-out began will be settled normally;
• Withdrawal requests submitted before the time-out will be processed without delay;
• You will not receive any promotional emails or bonus offers from tk791 during the time-out period;
• The time-out cannot be cancelled, shortened, or overridden once it is active — this is a deliberate design choice to protect you from impulsive reversal.

Session time controls allow you to set a maximum continuous play duration per sitting. When your session reaches the configured duration, an on-screen alert will appear giving you 5 minutes to finish your current game round before the session is closed. Session limits reset each time you log in, giving you consistent boundaries without restricting your overall access to the platform.

Reality check notifications complement session limits by surfacing brief informational overlays at intervals you choose — every 15, 30, or 60 minutes — displaying your session duration and net wagering result. These prompts serve as a neutral nudge to reassess whether you want to continue playing.

Self-exclusion is the most comprehensive account restriction available on tk791. It is intended for players who feel that their gambling has become, or is at risk of becoming, a serious problem, and who want a firm, binding commitment to stop gambling on this platform for a defined period.

tk791 offers the following self-exclusion durations:

• 6 months — recommended as a starting point for most players seeking structured support;
• 1 year — for players who want a more extended period of distance from the platform;
• 2 years — for players with a longer history of problem gambling;
• 3 years — for players who feel they need substantial time away;
• Permanent — for players who wish to never gamble on tk791 again. This decision is irreversible.

Once a self-exclusion is activated, the following actions will take place immediately:

• Your account will be suspended and login access will be disabled for the full duration of the exclusion;
• All open bets will be settled according to their normal outcomes; any remaining account balance will be processed as a withdrawal to your registered payment method;
• tk791 will suppress all marketing communications, bonus offers, and promotional notifications directed to your registered email and mobile number;
• Your account data is retained in compliance with our data retention policy, but your account profile will be flagged to prevent re-registration under the same identity during the exclusion period.

To initiate self-exclusion, log into your tk791 account and navigate to Responsible Gaming → Self-Exclusion, or contact our support team directly via live chat. Our support agents are trained to handle self-exclusion requests with sensitivity and without pressure. If you are in a distressed state, please contact support directly rather than attempting to navigate the dashboard alone.

At the end of a fixed-term self-exclusion (excluding permanent exclusions), your account will not be automatically reactivated. You must contact our support team to request reactivation, which includes a mandatory responsible gaming check-in before access is restored. There is no obligation to return to the platform after an exclusion — our support team will simply ensure that if you do choose to return, you are in a position to do so safely.

If you believe your gambling is becoming a problem — or if someone close to you is concerned about your gambling — please do not wait until the situation becomes a crisis. Help is available, it is confidential, and reaching out is a sign of strength, not weakness.

tk791's own support team is available 24 hours a day, 7 days a week, 365 days a year. Our agents are trained in responsible gaming topics and can help you activate any of the protection tools described on this page, discuss your situation confidentially, or simply listen if you need to talk through your concerns.

Beyond the tk791 platform, we also encourage players who are experiencing gambling-related difficulties to seek independent support from organisations that specialise in this area. Speaking with a specialist outside the gambling environment can provide a different kind of support and perspective that complements what our internal team can offer.

If gambling is affecting your financial situation, please consider speaking with a financial counsellor or debt advisor in your area. Financial stress and problem gambling frequently co-occur, and addressing both simultaneously — with support from professionals in each field — produces the best long-term outcomes.

tk791 takes the protection of children and young people extremely seriously. In addition to our own age verification controls, we encourage parents and guardians who share devices with children to take practical steps to prevent access to gambling content.

Recommended steps for parents and guardians:

• Never share your tk791 account credentials — username, password, or PIN — with anyone, including family members and children;
• Always log out of your tk791 account when you have finished a session, especially on shared devices such as family tablets, shared laptops, or mobile phones accessible to children;
• Consider using parental control software on shared devices to restrict access to gambling websites at the browser or network level. These tools can block gambling-related domains across all browsers on a device;
• If you use the tk791 mobile site on a device that children also use, store the device with appropriate passcode protection and ensure your browser does not save your login credentials;
• Have open, age-appropriate conversations with older teenagers about the risks of gambling and why it is legally restricted to adults.

If you discover that a minor has accessed your tk791 account or created an account on the platform, please contact our support team immediately. We will suspend the account, investigate the incident, and take all necessary protective action. In such cases, tk791 may be required to report the incident in accordance with our legal obligations.